How to Offboard a User and Recover Licenses
Please follow the below instructions to offboard a user.
|
1. To offboard a user, begin by searching for the user using the search box from the EasyCubed dashboard. |
 |
|
2. Once you have selected the user, uncheck the Account Enabled checkbox. This will deactivate the user’s account completely. |
 |
|
3. On the Office 365 & Admin Roles Tile, remove any licenses and Admin Roles from the user. |
 |
|
4. Optional: You can convert the user’s mailbox into a Shared Mailbox. To do so, select Shared Mailbox on the Mailbox Type and Access Tile, and choose a user from Active Directory with whom to share the mailbox. |
 |
|
5. Once complete, click on the Save button in the top left corner of the screen. |
|
|
6. Then, click Ok on the pop up that appears. |
 |